The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Privacy Policy
-
Privacy Policy: WIFH is committed to protecting your privacy: any information given to us will be used for the sole and express purpose of fulfilling your order as requested. We NEVER sell our customer information to ANYONE. Our online store uses only the best secure, encrypted technology to process your orders safely and securely. Your confidentiality is as important to US as it is to YOU.
1140 Hammond Drive
Building K, Suite 200
Atlanta, GA 30328
(404) 832-0300
- Shipping & Delivery
-
Payment: We accept PayPal payments. If you do not have a PayPal account and you do not wish to establish one, please call our office at 404.832.0300 to complete your purchase via phone.
Shipping: All orders are from our facility are shipped via USPS and/or UPS Ground shipping charges are applicable and are determined using weight, size, destination and arrival date. A physical address is required for all shipments: we cannot ship to a P.O Box. Customers will be charged for deliveries made to a wrong address due to incorrect address information being provided to us.
Every effort will be made to ship your order within 24-48 hours, unless it is a large order for which arrangements will be made on an order by order basis or if the item is listed as ‘Special Order’ on the website.
We take care in packaging our products for secure shipment. Each product will be packaged in its own box; stand-alone items shipping to the same address will be packaged together as much as possible to eliminate additional shipping charges. In the rare event that damage does occur during shipping, please contact us within 24 hours of receipt so that we may take appropriate corrective actions.
Out of Stock: We diligently try to maintain sufficient inventory levels to fulfill all orders; however, occasionally one of our popular items may be temporarily out of stock. In the event this occurs, we will contact you immediately for an anticipated delivery date.
Ordering: Online – Available 24 hours a day. Our shopping cart is secure and easy to use!
Phone – Contact us at 404.832.0300
All orders placed online after business hours will be processed the next day. Orders placed on Saturday, Sunday or holidays will be processed the following business day. All orders are generally shipped within 24-48 hours unless otherwise specified. Large orders may require some additional lead time. Lead time varies during our busy holiday season. Please place your holiday orders early to ensure on-time delivery. Please allow 5-7 business days for items listed as ‘Special Order’ on our website.
- Return Policy
-
Refunds and Returns: You may return unused Product sold and fulfilled by WIFH within 7 business days of delivery for a full refund. We will pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item, etc.); otherwise your refund will be less the cost of shipping.
- Store Hours
-
Ordering: Online – Available 24 hours a day. Our shopping cart is secure and easy to use!
Phone – Contact us at 404.832.0300
All orders placed online after business hours will be processed the next day. Orders placed on Saturday, Sunday or holidays will be processed the following business day. All orders are generally shipped within 24-48 hours unless otherwise specified. Large orders may require some additional lead time. Lead time varies during our busy holiday season. Please place your holiday orders early to ensure on-time delivery. Please allow 5-7 business days for items listed as ‘Special Order’ on our website.